Roza Palace Cat Ba
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The Roza Palace location is amazing! Very central and walking distance to all 3 beaches! Very unique hotel, lots of green plants , places to relax ! Our room was new and very comfortable,TV has lots of good movies in the English language, WiFi is good too ,and the shower is good ! The staff was so friendly and Hoang at the front desk welcomed us and we felt like home! Hoang speaks very good English and helped us with everything we asked for !He upgraded our room for a better one and makes us feel VIP! Thank you for your hospitality and the gift !
Ola
februari 2025
The novelty aspect was outstanding and having a private cave grotto patio was a huge positive as was the pool.The room was spotlessly clean, large and modern with daily house keeping. The breakfast was sufficient and the serving staff were truly wonderful. Thank you so much to Deip and Mrs Huong for going above and beyond to help with an unusual request. Your generosity and care to provide an experience is truly apprciated and we will carry these memories with us for ever.
John
november 2024
We stayed here 3 weeks after the storm so the town was rebuilding. The hotell kept apologizing for the noise but compared to Hanoi the noise was nothing. The staff were amazing very attentive. The food was excellent we ate there both nights we stayed and breakfast was provided. There was a good variety at breakfast. We booked a tour through the hotel which was amazing. Also booked our bus to Ninh Binh through the hotel. They booked us a sleeper bus which was very comfortable. The room was big and the bed was huge. The pool was refreshing. Loved the ambiance of the hotel and the leaving gift was a extra bonus. I can't fault this hotel wish I spent more time in Cat Ba. I will definitely return again.
Tangiwai
oktober 2024
Staff were very friendly and helpful. Fair choice for breakfast. Loved the hotel partly carved into the rocks which made it very unusual and charming. Little "kitchen style" area with lots of cupboards and "work surface" as well as a mini bar. Small balcony that look over the "open air" entrance area. Closed to all restaurants....so very well situated for amenities.
Cecile
april 2025
The hotel staff greeted us and were very friendlly. We were upgraded to a better (larger ) room. Thw facilities is great, it is located close to everything, they assisted with any small thing we asked. I must thank Minh who made our stay memorable. He assited with all our questions and was helpful in all respects. Nothing was to much for him to do. He is a real asset.
Michael
februari 2025
So all in all everything was fine! Comfortable beds, clean, AC worked, staff was kind, good location for doing tours... If you don't care about the price its a good stay!
Iman
juli 2024
The hotel was brand new, amazing facilities the staff was very kind and attentive at all times. Breakfast was delicious, the rooms were spacious and very comfortable. Swimming pool was amazing and gave a nice view of the bay. Pricewise could not be more competitive and good value for the mpney we paid.
Jairo
november 2023
We had a lovely, clean, big room for the three of us in a good location - food places within a 5min walk of the hotel which had a lovely view of the sea. The hotel itself boasted some cute, cosy areas to sit and spend time both inside and outside, and seemed well looked after and thoughtfully decorated. The kind staff at reception were very friendly and helped us with island info / food recommendations / laundry. We felt very welcomed from the beginning to the end of our stay.
Ka
maart 2024
Very helpful and welcoming staff who spoke good English and assisted on many occasions including Minh as our amazing translator at the hospital. Location was perfect, rooms were huge, beds comfy and very big. Interesting and beautiful hotel, pool with a view. Felt very safe and well looked after here. Staff organised our transfers and a last minute extra night booking and a good take away breakfast on a few occasions. Would highly recommend to everyone as our stay was amazing
Emm
april 2024
Fantastic hotel, we loved everything about tour stay there. Our room was very modern, clean and very comfortable. We had the biggest bed, comfy pillows, and a great nights sleep. We stayed for 2 nights and thorughly enjoyed our time there. The staff from reception to housekeeping to restaurant were amazing, friendly, and made our stay even more enjoyable. We didn't have great weather, but the hotel and staff made our trip fantastic. This was our 10th hotel stay on our travelling journey and the best hotel stay so far.
Paul
januari 2024
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